Customer Support and Appointment Booking Assistant

An intelligent phone assistant that handles real phone conversations for customer support inquiries and appointment scheduling. The agent uses real-time voice streaming to understand caller requests, provide helpful responses, and manage booking workflows through natural multi-turn conversations.

No demo yetView source Fork template

The numbers

latency—

cost / min—

frameworkCustom

The stack

telephonyTwilio Voice

speech-to-textDeepgram Nova-2

llmGPT-4o-mini

text-to-speechElevenLabs Turbo v2.5

System prompt

No prompt published.

Config

config.json

{
  "modes": [
    "customer_support",
    "appointment_booking"
  ],
  "framework": "twilio_conversationrelay",
  "voice_options": 8,
  "webhook_validation": true,
  "websocket_streaming": true
}

Voice AI recipes, picks, and analysis.

Get the useful new templates plus the occasional teardown of what’s working in production voice AI.